FAQ
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Is switching to VoIP complicated or disruptive to my current operations?
We get it — no business wants downtime. That’s why PrimeVoIP Solutions handles the entire transition from start to finish. We ensure a seamless onboarding process, including number porting, device provisioning, user training, and go-live support — all with zero interruption to your daily operations.
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Will the call quality be reliable with VoIP compared to my current landline system?
Absolutely. VoIP operates on a high speed internet connection. With PrimeVoIP Solutions, we conduct pre-install network assessments and optimize your setup for performance — whether you’re using desk phones, mobile devices, or both.
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What if my business doesn’t have an IT team? Who will manage the system?
That’s where we come in. PrimeVoIP Solutions provides white-glove service and ongoing support — no IT team required. We configure the system, train your staff, and remain your dedicated support partner so you always have someone to call for help, updates, or troubleshooting.
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Is VoIP more expensive than traditional phone lines?
Actually, it’s often more affordable. Through PrimeVoIP Solutions, there are no hidden costs, no expensive PBX hardware, and no long-term contracts. We consolidate multiple lines, reduce hardware needs, and offer mobile-first solutions that help you save money while gaining flexibility.
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Can I keep my current phone number(s)?
Yes. We ensure a smooth number porting process so your customers can continue reaching you on your existing numbers. Plus you get one number across all devices — making it easier for clients to connect and for teams to stay responsive.
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What if my team works remotely or is spread across multiple locations?
That’s exactly where VoIP shines. PrimeVoIP Solutions helps your team stay connected across mobile phones, desk phones, and softphone apps — no matter where they are. Whether you’re remote, hybrid, or multi-site, a VoIP solution delivers unified communications with a single business identity.